SHIPPING POLICY

SHIPPING POLICY 

SHIPPING  

Waiting is hard, we know. Here’s what to expect:   

 
 

You’ll receive an email with your confirmation number when you submit an order. Then, within 1-3 days, you’ll receive a second email with your tracking information. 

 
 

If you’re in the U.S, you should receive your order within 3-7 business days.  

 
 

  

RETURNS 

 
 

60-DAY  

 
 

What happens if you don’t like ?  

 
 

If for any reason you’re not into your bar, needless to say we’ll be super bummed. But don’t fret, we stand by our products. 

 
 

Simply email us at “customerservice@cocowash.shop”with what went wrong (really, we want to know). We’ll send you a return label so you can send us back your used or unused bar, and we’ll give you a full refund minus the cost of return shipping to your original payment method.  

 
 

Please note:  

 
 

• Returns must be initiated within 60 days of delivery to receive a full refund.  
• Items eligible for return must provide proof of purchase directly on nolecare.com. We are unable to process returns on Nole products purchased from other retailers. 
• This guarantee only applies to shampoo and conditioner bars.